Privacy Policy

Last Updated: July 23, 2026

1. Introduction

FICS, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our services, or interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name, job title, and mailing address.
  • Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our website.
  • Usage Data: Information about how you interact with our website, pages visited, time spent, and referral sources.
  • Communication Data: Records of correspondence when you contact us via email, phone, or contact forms.
  • Service Data: Information provided in the course of engaging our professional services, including project requirements and technical specifications.

3. How We Collect Information

We collect information through:

  • Direct Interactions: When you fill out forms, correspond with us, or engage our services.
  • Automated Technologies: Cookies, server logs, and similar tracking technologies as you navigate our website.
  • Third Parties: Analytics providers, advertising networks, and business partners who may share information in accordance with their own privacy policies.

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process personal data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights.

5. How We Use Your Information

We use collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to inquiries, comments, or questions
  • To send administrative information, including updates to our terms and policies
  • To personalize your experience on our website
  • To analyze usage patterns and improve website functionality
  • To comply with legal obligations and regulatory requirements
  • To protect our rights, property, and safety, and those of our clients and third parties

6. Disclosure of Information

We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting business, or servicing clients, under confidentiality agreements.
  • Legal Authorities: When required by law, court order, or governmental regulation, or to protect our legal rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to affected individuals.
  • Professional Advisors: Lawyers, accountants, and other professional advisors under confidentiality obligations.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal information is no longer needed, we securely delete or anonymize it. Retention periods vary based on the type of data and legal requirements.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Request transfer of your data to another organization.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information below. We will respond to your request within applicable legal timeframes.

10. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information. If you believe we have collected data from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards, including Standard Contractual Clauses and other lawful transfer mechanisms, to ensure your data receives adequate protection in accordance with applicable data protection laws.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FICS, LLC
2517 UPPER HOLLOW RD
THOMPSONS STATION, OH 37179

Phone: +1 (681) 871-6204
Email: support@ficsxx.shop